Sola Wood Flowers F.A.Q
Sola Wood Flowers FAQ is a comprehensive resource for anyone looking to learn more about this unique and beautiful flower. Here you will find answers to common questions about the shopping experience, how to care for your flowers, beginner resources, and more about sola wood flowers. Additionally, we provide helpful tips and tricks to ensure your sola wood flower arrangements look their best.
Ordering Wedding Arrangements
What Type Of Products Do You Offer?
We offer a full line of wedding arrangements, including bridal bouquets, bridesmaid bouquets, mini bouquets, boutonnieres, corsages and centerpieces.
To see our most popular themes be sure to checkout our Shop by Theme Page.
Can I Customize My Arrangement?
Yes, you can customize your wedding flowers! On a majority of our floral arrangements you can customize the colors. On all custom arrangements like "Custom Large Bouquet" you can customize the bark type (bark or no bark), the greenery, colors and the bouquet handle.
What Is "Build It For Me"
When you select the "Build It For Me" option on the product page our team of florists hand-build your order using the custom options you selected while on the product page. We soften, dye and assemble all "Build It For Me" floral arrangements to make the final product beautiful & cohesive.
**Please note picking this option will add production time to your order, which is viewable as red text when you click the Build It For Me option on any product that has this option. If you need to expedited your order you can do so at checkout.
What Is "Do It Yourself"?
When you select the "Do It Yourself" option on the product page, you will receive the deconstructed version of that product in the form of a kit.
What If I'm New To Crafting?
We have free tutorials that show you how to make just about anything with sola! Head over to sola school to learn how to craft with sola wood flowers. We also have free 1 on 1 sessions with one of our expert florists for real time assistance, feel free to schedule here!
Do You Have Pre-assembled Ready To Ship Options?
Yes, in a rush head on over to our ready to ship collection, where all our product are pre-assembled and guaranteed to ship out with in 7 days.
Can I Order Samples?
Looking to get a sense of what sola wood flowers is all about? Checkout our wedding flower samples where you can sample dye colors, finished product, greenery and DIY kits.
How Far In Advance Should I Order For My Wedding?
We recommend ordering as soon as possible! Our flowers do not wilt - they are made of sola wood! That way if something unexpected happens, it's not a huge deal!
Do you offer any guarantees?
Sola Wood Flowers - Guarantees
Satisfaction Guarantee. If you’re not satisfied, we’ll work with you to make things right.
Fast service guarantee. We’ll reply to your email within 12 business hours or you get a $10 gift card for your next order.
DIY Guarantee. If you're unable to successfully DIY your order, we'll work with you for as long as you need through our free virtual crafting hours.
Everlasting guarantee. They’ll last forever - or we’ll replace them at no cost to you.
Sabrina B - 03/23
My wedding was in July. Sola Wood flowers did such an amazing job on my flowers. I chose my flowers to be blue, rosewood & peach. They were made perfectly. So beautiful!
About Sola Wood Flowers
What Are Sola Wood Flowers?
Sola wood flowers are made of sustainably farmed sholapith - which is a soft, fast growing plant. They are soft, and almost foam-like in feel. We offer our flowers both with bark - known as skin flowers - or without the bark. All our flowers are handmade with the best craftsmanship.
How Are Sola Wood Flowers Made?
Sola wood flowers are made by hand, out of sholapith. A soft fast-growing wood. Once turned into flexible sheets, the flowers are then hand-folded into various shapes. Our entirely hand-made process is why our flowers are different and can be formed to replicate various live flowers.
How Long Do The Flowers Last... Do They Expire?
When correctly cared for, sola wood flowers last for a very long time and will not expire! Keep them in a cool, dry place and remove them from the bag as soon as they arrive. If you dye your flowers, try to keep them out of direct sunlight and humid rooms.
How Can I Know The Product Quality Will Be Good?
We understand that quality is important to our customers, which is why we go to great lengths to ensure our Sola Wood Flowers are of the highest quality. We use only the best materials and craftsmanship to ensure our products are durable and beautiful. We also inspect each flower before it is shipped to ensure it meets our high standards. We are confident that our Sola Wood Flowers will bring you joy and satisfaction for years to come.
Are Sola Wood Flowers Eco Friendly & Natural?
Yes! Our flowers are made of fast-growing replenishible sholapith wood.
Sola Wood Flowers are made from natural materials, no two are exactly alike. Our products are natural and eco-friendly.
Occasionally there may be small holes that from a "knot" in the wood due to the nature of the materials.
How Do I Care For Them?
Our products are an organic material--they are not foam, therefore they WILL mold if left contained for an extended period of time. As soon as you receive your product open any flower bags to allow moisture to escape and prevent mold.
Check Out our Expert Care Tips to learn more.
Can They Be Displayed Outside?
Yes but they may run into issues over time if exposed to severe heat, water or humidity. Some customers apply clear coat if they want to keep their flowers outdoors.
Can Sola Wood Flowers Be Scented?
Yes, due to the natural material used scents take hold very well and last 2-3 months, check out our sola wood scents to do so!
Shannon M - 05/23
Loved the flowers and dying them was really fun and turned out great!
Ordering Sola Wood Flowers
What Type Of Flowers Do You Offer?
We offer a vast selection of sola wood flowers in many shapes and sizes. In addition to our wedding flower kits.
You can use the filtering or search bar to locate exactly what you are looking for.
Do The Flowers Come With Stems?
Flowers do not come with stems - but we do offer stems! You can find bamboo stems here and wire here. We also offer stem covers, which some of our customers like using for a more realistic look.
Should I Get My Flowers "Pre-softened"?
We highly advise that you get sola softener with your order. This keeps the flowers moist and malleable while helping retain the form of the flower.
You can select the "pre-softened" option on the product page if you would like us to soften the flowers for you!
Can I Get Them In Custom Colors?
Yes you can! Certain products offer a custom dye option! Most of our 10 Pack flowers, and all of our Random Flower Assortments offer custom dye options on their product page. You can view our colors in our Color Gallery.
What Size Of Flowers Do You Offer?
Flowers are available in a variety of sizes. Most flowers are available in 1" flowers, 1.5" flowers, 2" flowers and 3" flower sizes. We have filters on the left hand side of our site which allow you view flowers by size. You'll see the filter appear in sections like our 10 pack collection of sola wood flowers.
What Is Sola Softener?
Sola softener locks in moisture and keeps your flower soft and squishy - even after they've been dyed! All of our pre-softened and custom "Build-it-for-me" products use sola softener to ensure they stay soft. You can find sola softener here.
What are Bark and No Bark Flowers?
How Do I Dye Sola Wood Flowers?
Most customers use our sola dye to color their flowers and our sola softener to ensure they retain their squishy feel.
For a step by step guide, please check out our How To Dye Sola Wood Flowers tutorial.
Will The Flowers Retain Their Shape?
Our flowers are relatively soft and made entirely by hand. They may lose a bit of shape but fear not, this can easily be fixed by fluffing the flowers. You can find out how with our free sola wood crafting tutorials!
How Do I Claim My Sola Cash Back?
Simply email our customer service and complete the short form emailed to you. Sola Cash Back will then be issued to you in the form of in-store credit. It will be sent 30 days after the form is received.
Gina S - 02/23
I love Sola flowers! I used them for centre pieces for my daughters wedding. They are beautiful. Very good variety of flowers and sizes. The company was great also. Great communication and shipped when they said.
Order Tracking, Processing & Shipping
How Long Do Orders Take To Get Processed?
Processing Time + Shipping Time = Delivery Time
When you place an order, it goes through production. During large sales and/or busy seasons, production times may exceed standard production time; but rest assured we are working hard each day to get every order out in a timely manner. AFTER your order goes through production, it is then transferred to our shipping department.
Please note that all "build-it-for-me" orders can take up to 14 business days to process. Current processing times are illustrated in black text when you are selecting from "do it yourself" and "build-it-for-me" on the product page.
All other orders are processed within 4-5 business days.
If you have any questions at all about this policy, please email us before you place your order at info@solawoodflowers.com.
Processing times during flash sales:
Processing during sales are based on order volume. As order volume increases the processing times can get delayed. Please reach out to our customer service with any questions.
Can I Expedite My Orders Processing Time?
Yes, you can expedite your order processing time. Expedited processing options will be available at checkout when selecting shipping options.
Can I Change My Order?
Due to the large volume of orders received on a daily basis, we cannot combine multiple orders into one order. If you forgot a product we recommend creating a new order. For more information please visit our terms and conditions.
Will I Get Updated Throughout The Processing Period?
Yes, for all orders you will get order conformation, shipping conformation and delivery conformation via email and SMS.
For all custom orders that are "build-it-for-me", "pre-softened" or "custom dyed" you will get updates on the progress of your order.
Once shipped you will receive in-transit, out for delivery and delivered email conformation.
What Shipping Carriers Do You Use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
How Can I Track My Order?
Can I Combine My Orders So That I Can Get Free Shipping?
Once an order is placed it is final and cannot be combined or modified. Read more about placing orders and cancellations/refunds on our terms & conditions page.
Do You Ship Overseas?
Due to high demand we are currently not shipping outside the US.
If you are inside the US click here to see your estimated shipping times.
Manny G - 02/23
The flowers are beautifully crafted, the price is very reasonable. We loved the service we received. Thank you for making our event beautiful!
Helpful Tips and Tricks
HOW TO DYE SOLA WOOD FLOWERS
Bring the beauty of nature indoors with Sola Wood Flowers! Learn how to add a splash of color to your floral arrangements with our simple tutorial on how to dye Sola Wood Flowers
HOW TO USE SOLA SOFTENER
Bring your sola wood flowers to life with sola softener! This easy-to-use product will help you create beautiful and unique flower arrangements that will last for years to come.
HOW TO DRY SOLA WOOD FLOWERS
Preserve the beauty of your sola wood flowers with this easy and natural drying process. Learn how to dry your sola wood flowers with our step-by-step guide!
HOW TO CARE FOR SOLA WOOD FLOWERS
Bring the beauty of nature into your home with Sola Wood Flowers! With just a few simple steps, you can keep your Sola Wood Flowers looking beautiful for years to come.
DIY SOLA WOOD FLOWER BRIDAL BOUQUET
Create a beautiful and unique bouquet for your special day with Sola Wood Flowers! Learn the simple steps to craft your own bridal bouquet with our DIY guide.
DIY SOLA WOOD FLOWER BOUTONNIERE
Make a statement on your special day with a unique and handmade boutonniere! With Sola Wood Flowers, you can create a beautiful and lasting boutonniere with just a few simple steps.
Customer Testimonies
04/16/2023
I got my package today!! I ordered earlier this week, and I was happy with the turnaround time! Packaging was good too! I am SO excited!
- Alix H. VERIFIED BUYER
DIY Bridal and Bridesmaids Bouquets
01/04/2023
I've been ordering flowers almost every month for a year now and have managed to grow a very satisfying home-based business. Everything you need to know can be found in articles and videos under the Sola School link. Most of the orders have arrived quickly.
- Misty S VERIFIED BUYER
Sunday Morning Assortment
12/22/2022
I received my shipment in a timely manner. The texture and color of the greenery was amazing. The flowers were beautiful and very easy to work with.
- Karry N. VERIFIED BUYER
Random Assortment
12/15/2022
These little roses were the perfect accent to our decorating. The cream colored sola wood flowers brought a softness to the dark colors. We used them everywhere.
- Christine B. VERIFIED BUYER
01/11/2023
These flowers allowed me to dye them the color palette I was using for my casual French country Christmas. I bundled some and added other elements to tuck into the Christmas tree and used them as the topper. The look is soft and stunning.
- Irene D. VERIFIED BUYER
02/25/2023
I ordered flowers from Sola Wood Flowers to create my bouquets, corsages, and boutonnieres for my wedding. I love that you are able to create your own colors. I was so happy with the way they turned out!
- Ashley W. VERIFIED BUYE
Random Assortment
12/02/2022
They shipped so quickly, and the quality is amazing. I could not be happier with how they turned out and can't wait to play around with dying some to create many more things. Thanks!
- Amanda M. VERIFIED BUYER
05/09/2022
Absolutely Divine
Gorgeous flowers, super fast delivery, and amazing value for the price. Using these for our wedding for a fraction of the cost of floral arrangements. Can't imagine ever going back to dealing with florists.
- Michael D. VERIFIED BUYER
So Sweet Bridal Bouquet
